Installing IBM Endpoint Manager 9.0 in less than 15-Minutes

My brother (who is a chef) tells me I can’t cook.  I assemble food.  So I’ve really enjoyed Jamie Oliver’s 15 minute meals and trying new ideas at home.  So in the spirit of cooking a meal in 15 minutes, I thought I’d document how easy it is to install the latest release of IBM Endpoint Manager (version 9) in less than 15 minutes.

Let’s turn up those hot plates to full and start cooking…

  1. First start by downloading the server software from here.  If your trying out the software (30 days/30 devices) download the evaluation version, otherwise you’ll want the non-evaluation version (IBM will have supplied you access to the license key center where you can download a license file)
  2. Run the BigFix-BES-9.0.586.0.exe installer
  3. Select Next and then either Evaluation or Production and then Next
  4. Accept the license agreement and click Next
  5. As I had used a production licenses I chose the top option here2 - Licenses Option
  6. Enter an appropriate DNS name for your IEM server.  You cannot change this later, so consider having a DNS alias if required that can be mapped to a server in your organisation.  If you’re setting up IEM on the Internet for a cloud service, consider using services like no-ip.com or elastic ip with AWS.3 - Host name
  7. I then selected the license file I had downloaded and clicked Next
  8. Enter a unique password for your IEM’s private key.  Don’t forget this password !4 - Password
  9. Save location of the private key.  I usually create a License folder on the server and save it there.  For production environments this may be in a secure key location.5 - License Folder
  10. You will now submit your IEM server information to IBM.  If you can browse the Internet with Internet Explorer you should be ok, however in some cases you might need to perform this via a two step process (the second option)6 - Submit to IBM
  11. Now create a masthead file for your environment.  This file is used for clients to locate and securely communicate to your IEM server7 - Create masthead 8 - Ports
  12. Choose the location for where IEM will save the Installers directory.  This is the location where the Server, Console and Clients will be installed from below.  You can accept the default directory, or maybe select a larger D: drive if appropriate.   Then click Finish when complete9 - Installers

    Time so far, 7 minutes….

  13. You’ll be prompted with the following window where you’ll then install the Server, Console and a Client on the server.11 - Start installing
  14. Select Install Server and then select Install the Server on this computer 
  15. Select Next and the following items you can leave as default and click Next12-Server Options
  16. Select Single or Master Database  (larger environments can have a replicated database option)13- Databases
  17. Select Use Local Database.  If you have SQL already installed, it will use it to host the IEM databases.  Otherwise it will use SQL Server 2005 Express (test environments).  You can also use a remote SQL server however ensure it’s connected to the IEM server via a high speed connection.14-Databases 2
  18. Chose the location of SQL 2005 Express if applicable15-SQLExpress
  19. Chose the location of the IEM server and click Next16-Default Location
  20. Select Next to accept the IEM web server location and URL  (used by the clients to communicate to the server on port 52311)17-Server Options
  21. Select Next to accept the default Web Reports settings.  Note that port 80 is being used, so if you install other services like SUA on this server in the future, chose another web server port.18-Web Reports
  22. The server is about to be installed, click Next.  IEM will now install the server.19-Last check
  23. Select your private key and now enter in the default IEM administrator account.  I like to use IEMadmin so it’s a different name to Windows Administrator.20 - Save Private Key

    21 - Password

    22 - Initial Admin

    23 - IEMadmin

  24. You can now run the diagnostics tool to ensure IEM is setup ok.  The client isn’t installed yet, so that will be done shortly.24 - Diagnostics

    Time so far, 11 minutes….

  25. Install Install Console and then Install the Console on this Computer
  26. Select Next, and Install.   I usually don’t run the console just yet until the local client is installed (next steps)25 - Console

    Time so far, 12 minutes….

  27. Select Install Clients.  Select Install the Client on this Computer
  28. Select Next, Next and Install  and Finish when complete

Hows that timer going?   13 minutes.   Done!

You can now start the console and start using the product.

27 - Done

There’s a great blog by Daniel Heth who details how to get going with the IEM console here

Oh, I really like the Flying Steak Sandwich

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